I’m Chris, co-founder at Converso. We originally started out as a business messaging service providing WhatsApp and SMS messaging for customer support and marketing/sales, integrating payment links with chats to make it easy and secure for taking mobile payments. When ChatGPT arrived, it became obvious that AI would dominate customer support and we decided to integrate AI capabilities into the platform to automate first line customer enquiries. Feedback from customers indicated that this was an area that takes up alot of their time and resources, especially for businesses with a technical product. Now AI trained on your data can provide even better answers than a well trained support assistant! We are unique in that we allow you to integrate with your existing Custom GPT or Voiceflow assistant, and deploy across multiple channels, from one inbox, making it quick, easy and cost effective to start making major savings on your support operation, as well as providing an improved 24/7 support function for customers.
